At Ace Academy Early Learning, happy, thriving children are at the heart of everything we do. And we know that strong partnerships with you, the parents, are the key to achieving that.

This strong connection between Ace Academy and your family allows us to celebrate victories together, navigate challenges as a team, and nurture your child’s growth every step of the way. Here’s how we’ll work with you to build that bridge and foster trust at Ace Academy Early Learning:

Open Lines of Communication, Always:

  • At our center, we emphasise daily communication, sharing insights into your child’s day, their educational milestones, and any memorable moments. Whether it’s a brief exchange during drop-off or a detailed written report, we keep you informed and engaged through the Storypark platform.
  • For your convenience, we provide a range of communication options. From emails and parent-teacher conferences to online platforms and traditional phone calls, select the method that suits you best to maintain a strong connection.
  • We’re here for you! Our educators are approachable and always ready to address any questions or concerns you might have. Feel free to reach out – no query is too big or too small. We’re here to support you!

Transparency and Partnership:

  • We believe in collaborative learning. Working together, we strive to understand your child’s unique needs and aspirations, crafting personalised learning plans that bridge the gap between home and our learning center.
  • Communication is a two-way street. We welcome your feedback on your child’s experience at our center, valuing your perspective to refine and enhance our approach continually. Our classrooms are open for you to visit, observe, and engage with our educators. See your child in action, interact with our educators, and experience the positive learning environment we’ve created together.

Building Trust and Understanding:

  • Recognising the joys and challenges of parenting, we actively listen to your concerns with empathy and understanding, seeking solutions and support together. Celebrating every achievement, big or small, we share your child’s successes, fostering a shared sense of pride and joy in their educational journey.
  • We prioritise transparent communication, believing in honesty, even when addressing concerns or challenges. Working hand-in-hand with you, we keep you informed and engaged in every step of your child’s learning journey.

At Ace Academy Early Learning, we believe in fostering strong partnerships with families. This means open communication, mutual respect, and working together as a team. We see ourselves as partners in your child’s journey, creating a nurturing and enriching environment where they can truly blossom.

You can learn more about our story here.